FAQs
SteelTop Roofing was founded in Charlotte in 2007. We've been in business for 18 years and have replaced over 5,200 roofs across Charlotte and the surrounding counties.
Yes — insurance claim management is one of our core specialties. We work with State Farm, Allstate, Nationwide, USAA, Farmers, and all other major carriers. We document all damage, communicate with your adjuster throughout the process, and advocate to ensure the full repair scope is covered by your policy.
SteelTop currently has 24 professional roofers on staff plus an office and project management team. Every crew member is background checked, trained, and carries proof of the company's insurance on every job.
For active storm damage situations we provide emergency response within 4 hours across the Charlotte metro area. Emergency tarping is available 24 hours a day to protect your home while permanent repairs are being scheduled. Call (704) 555-0182 at any time for emergencies.
Most residential roof replacements are completed in one to two days. Larger homes or complex rooflines may take three days. We give you a firm completion timeline in your written proposal before any work begins.
Yes. All SteelTop installations carry a lifetime workmanship warranty covering any labor defects for as long as you own the home. This is on top of the manufacturer's material warranty — typically 30 years for architectural shingles and up to 50 years on premium systems.
Yes. SteelTop Roofing is fully licensed in both North Carolina and South Carolina and carries $2 million in general liability insurance plus workers' compensation coverage. We provide our license number and certificate of insurance before any work begins.
Yes. All SteelTop installations carry a lifetime workmanship warranty covering any labor defects for as long as you own the home. This is on top of the manufacturer's material warranty — typically 30 years for architectural shingles and up to 50 years on premium systems.
SteelTop Roofing has protected Charlotte homes since 2007. Licensed in NC and SC. Fully insured. Storm damage specialists.
SteelTop Roofing © 2026 | Licensed NC & SC | Fully Insured